Privacy Policy MHC Events
Last updated: January 2026
MHC Events Ltd (“we”, “us”, “our”) is committed to protecting your privacy. This policy explains what personal data we collect, how we use it and your rights.
1. Who we are
MHC Events Ltd
Warehouse 3, Newhouse Farm, Leaden Roding, Essex, CM6 1RE
Phone: 01279 876448
Email:
Website:
2. What data we collect
We collect information you give us when you:
- Fill in our contact form
- Request a quotation
- Contact us by phone or email
- Make a booking
This may include:
- Name
- Email address
- Telephone number
- Company name (if applicable)
- Event / site address
- Event date and type
- Details of items you wish to hire
- Any other information you choose to provide
We also collect basic technical information when you visit our website (e.g. IP address, pages viewed, browser type) using cookies. See our Cookie Policy for details.
3. How we use your data
We use your data to:
- Respond to enquiries and provide quotations
- Manage and fulfil bookings, deliveries and collections
- Issue invoices and process payments
- Keep business, tax and accounting records
- Improve our website and services
- Send marketing messages only if you have given consent (you can opt out at any time)
Our legal bases for using your data are:
contract, legitimate interests, legal obligation and, where applicable, consent.
4. Sharing your data
We do not sell your personal data.
We may share it with:
- Service providers who help us run our business (e.g. IT, website hosting, accountants, delivery partners)
- Other event suppliers such as toilet or generator hire only if you ask us to or agree we should
- Authorities or professional advisers where required by law or to prevent fraud or other crime
These parties are expected to keep your data secure and use it only for the agreed purpose.
5. How long we keep your data
We keep your data only as long as needed, for example:
- Enquiries with no booking – usually up to 2 years
- Bookings and invoices – generally up to 6 years to meet legal requirements
- Marketing contacts – until you unsubscribe or ask us to delete your details
When data is no longer needed, we delete or anonymise it where reasonably possible.
6. How we protect your data
We use appropriate technical and organisational measures to protect your data, such as secure hosting, encrypted connections (HTTPS), strong passwords and limited access. However, no system is completely secure.
7. Your rights
You have the right to:
- Access the personal data we hold about you
- Ask us to correct inaccurate or incomplete data
- Ask us to delete your data in certain circumstances
- Ask us to restrict or object to certain types of processing
- Withdraw consent for marketing at any time
To exercise any of these rights, contact us using the details in section 1.
You can also complain to the Information Commissioner’s Office (ICO) if you are unhappy with how we handle your data:
8. Cookies and external links
We use cookies on our website. For details on what we use and how to manage them, please see our Cookie Policy.
Our site may link to other websites. We are not responsible for the privacy practices or content of those sites.
9. Changes to this policy
We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated “last updated” date.