Terms & Conditions of hire

Please take a few minutes to read these terms and conditions. They help protect both you (the Client) and us (the Company). If anything is unclear, please contact us, we’re happy to explain.

1. Definitions

• The Company: MHC Events Ltd the provider of furniture, décor, and equipment hire.
• The Client: The person or organisation hiring the items.
• The Equipment: All items hired as part of your booking.

2. Booking and Payment

• A 25% non‑refundable deposit is required to secure your booking.
• The final balance is payable at least 10 days to delivery. If full payment is not received, we may refuse delivery of your items.
• Changes to confirmed orders will depend on availability and are at our discretion. Deposits cover administration and preparation costs and are normally non‑refundable.

Cancellations:

• More than 14 days before the event: 25% of order value payable.
• Within 14 days of the event: 50% of order value payable.
• Within 7 days of the event: 100% of order value payable.

3. Hire Period
   The hire period starts on the agreed delivery date and ends when we collect the items. If you need extra time, please request this in writing — additional charges may apply.
4. Delivery and Collection

• We’ll make every effort to deliver and collect your items at the agreed times.
• Please make sure there is clear access to the venue for our team. Extra charges may apply if access isn’t available or we are unable to deliver or collect. The Client is responsible for obtaining any permissions needed for venue access.

5. Use of Equipment

• All hired items remain the property of MHC Events Ltd.
• The Client is responsible for all items from delivery until collection.
• Do not move items to another location without our written consent.
• Please handle all equipment with care and use it only for the agreed purpose.

6. Loss, Damage, and Insurance

• You are responsible for any loss, theft, or damage that occurs during your hire period (except fair wear and tear).
• If items are lost, damaged, or stolen, repair or replacement costs will apply.
• Although insurance is not compulsory to hire, depending on the type of event and venue, we do recommend arranging cover for peace of mind.
• You must ensure adequate security and supervise how guests or contractors use the equipment. You may be liable for any damage caused by negligence, poor security, or misuse. Insurance may be void if reasonable care has not been taken to protect the equipment.

7. Liability
   While we always endeavour to fulfil confirmed orders, MHC Events Ltd cannot be held responsible for failure to supply due to circumstances beyond our control (e.g., extreme weather, fire, theft, floods, breakdowns, or strikes).
   We are not liable for any indirect or consequential loss or for delays beyond our control. Our total liability is limited to the value of the hire charge paid by the Client.